Contact
For bugs, questions, or feedback, email info@ddealing.com. Including the following details helps us investigate faster:
- Your iPhone model and iOS version
- Your SplitStack app version
- The screen and steps you were using
- What you expected and what happened
- Whether the issue is reproducible
For display or interaction issues, screenshots are helpful after checking that they do not include information you do not want to share.
FAQ
Can I time multiple people at once?
Yes. Add an independent stopwatch for each athlete and control start, pause, and laps individually. Team-wide controls are also available.
How do I switch teams?
Swipe horizontally on the timing screen to move between registered teams or groups.
What happens when I finish a session?
Finished sessions are stored in history, where you can review laps and notes.
What can I do with CSV export?
Share session and lap records as a CSV file. After saving it, you can open it in Excel, Numbers, or another CSV-compatible app.
Where is my data stored?
Teams, athletes, timing history, notes, and preferences are stored on your device. They are not sent to D.Dealing servers.
How do I remove an unwanted stopwatch?
Swipe the item to reveal its delete action. Review the selected item before confirming deletion.
Do themes follow the device's Light or Dark appearance?
No. Plain, Sports, and Luxury are selected inside SplitStack and are designed not to change with the device appearance setting.
Can I use SplitStack for official competition timing?
SplitStack supports training and record organization. It is not certified timing equipment for official competitions.
Deleting data
You can delete athletes, teams, and history in the app. To remove all on-device app data, save any CSV files you need first, then uninstall SplitStack.
Out of scope
- Device, iOS, or Apple ID issues unrelated to SplitStack
- Editing or recovery of CSV files saved in another app
- Guarantees of accuracy for official competition records
- Individual guarantees for device backups or migration